Our Diploma of Business BSB50215 has been designed for those looking to develop a successful business. We’ll provide you with tools to help you set up the fundamentals, manage your strategy and support your business growth.

Course Overview


BSBWOR501 Manage personal work priorities and professional development

Every business is unique in some way. In this Volume you will explore how your mission, vision and values set the direction and tone for your business. As your business grows you will need to be able to maintain the fundamentals of who you are, where you’re going and how you aim to get there. In this Volume you’ll establish an understanding of your personal goals and the strengths you bring to driving your business goals forward.

BSBADM506 Manage business document design and development

Many businesses spend time working on their external brand, developing strategies to support the way they want the world to see them. Inside successful businesses, this brand statement carries through to internal teams as well. In this Volume, you will discover how to lay the foundation for well designed business documents that balance function with your brand. In business, time is money and well designed templates reduce the time spent reinventing the wheel. In this Volume, you will develop strategies and standards to take your business forward efficiently in the future.

BSBMKG501 Identify and evaluate marketing opportunities

Marketing is a core function of any business seeking growth. In this Volume, you will explore proactive strategies to understanding your customer, to then identify marketing opportunities that meet their needs and those of your business. Not all marketing is created equal. In this Volume, you will learn how to evaluate marketing opportunities to determine their ability to influence positive outcomes that support your brand and business objectives.

BSBHRM501 Manage human resources services

Human Resources is about understanding people and solving people-related problems in business. In this Volume, you will learn about the function of HR and how it fits within the framework of your organisation. Good business leaders know that their people sit at the centre of all important business decisions. Managing a culture that can navigate change means understanding external influences on people’s needs. In this Volume, you will explore the driving trends of the HR function and how to develop a HR strategy that leads to greater productivity and personal well-being in your team.

BSBHRM506 Manage recruitment, selection and induction processes

Successful businesses build great teams around them – teams that are capable of driving success. In this Volume, you will learn the ‘who’ and ‘how’ of attracting the talent you need in a modern environment. You’ll focus on marketing your business to a diverse and tech savvy workforce – who are hungry for purpose and the right kind of culture. The extent to which they embrace their new role is reliant upon a good selection process and the right kind of onboarding plan. This Volume will teach you the tools and processes necessary for building a truly motivated team.

BSBCUS501 Manage quality customer service

In business, your internal customer is just as important as your external one. Good businesses lead the way. They know that the way their teams treat their customers is generally a reflection of the way they’re treated themselves. And when it comes to customer service these days, it’s all about creating experiences that build a connection. In this Volume, you will develop a strategy to drive a customer focused culture from the inside out. You will explore proactive and reactive methods to driving and support strong customer relationships that go beyond a transactional approach – to successfully develop long-term customer advocates.

BSBFIM501 Manage budgets and financial plans

Whether it’s budgeting, cash flow management or developing an investment strategy for future success, you need to know your numbers. In this Volume, you will develop your business acumen; creating an understanding of the financial metrics that matter to your business. You will learn how to use your financial plan to build long-term and short-term goals when mapping out your financial future. Whether you’re able to eat baked beans or caviar – it’s not just about the dollars coming in, but how well you manage the dollars leaving your business. In this Volume, you will learn how to plan for your expenses as well as budgeting – to manage the details that make all the difference.

BSBPMG522 Undertake project work

Projects in business are not uncommon. As opposed to the day to day of your operations, a project is something that is temporary – with a defined beginning and end to accomplish a singular goal. In this Volume, you will learn how to apply and build on your leadership skills to manage projects successfully. You will develop an understanding of all stages of project management and the skills and knowledge necessary to drive business solutions.

“I always did something I was a little not ready to do. I think that’s how you grow. When there’s that moment of ‘Wow, I’m not really sure I can do this,’ and you push through those moments, that’s when you have a breakthrough.”Marissa Mayer, CEO of Yahoo!

Key Information

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    Government Assistance

    Study now, pay later with a VET Student loans

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    Study Mode


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    12 Months

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    Student Entry Procedure & Requirements

    You’ll be required to complete a Language, Literacy and Numeracy (LLN) assessment to ensure your are suitable for this qualification and whether any additional support may be required for you throughout the program.

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